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Animal complaints


A dog may bark excessively if it is provoked, poorly trained, distressed or bored. If a dog is barking because of neglect or cruelty, they should be referred to the RSPCA..  

If you have complaints about a barking dog, you can:

  1. Speak to the owner in a respectful manner and try to resolve the matter

  2. Contact the Community Justice Centre to assist with mediation

  3. Seek a Noise Abatement Order under the Protection of the Environment Operations Act 1997 through the Local Court

  4. Contact Council

Council does not take action on an individual notification of a barking dog and will only take action on barking dog matters where a broad community noise impact has been verified by independent evidence.

Nuisance dogs and cats

It is important that your pet does not disturb your neighbours.

A dog is deemed to be a nuisance if it:

  • consistently roams unattended or escapes the property where it is usually kept

  • makes persistent, excessive noise

  • repeatedly defecates on private property other than the property on which it is ordinarily kept

  • repeatedly runs at or chases a person, animal (other than vermin) or vehicle

  • endangers the health of a person or animal (other than vermin

  • repeatedly causes substantial damage to anything outside the property on which it is ordinarily kept.

A cat is deemed to be a nuisance if it:

  • makes persistent, excessive noise that reasonably interferes with the peace, comfort or convenience of any person in any other premises

  • repeatedly damages anything outside the property on which it is ordinarily kept.

Rangers investigate issues such as:

  • Dog attacks

  • Cats attacking other animals

  • Dogs and cats causing a nuisance

  • Dogs and cats in prohibited areas

  • Unattended, off leash and roaming dogs


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If you wish to raise a particular issue with us, we recommend you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.

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