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People with Disability


Support Services for People with Disability during COVID-19

For support during COVID-19, please see our COVID-19 Updates

Our approach

One in five Australians reports living with disability, including in the Georges River area. In 2016, over 7,000 (4.9%) of the population in the Georges River Council area reported needing help in their day to day lives due to disability. As our population ages the number of people needing assistance in their day-to-day lives is likely to increase.

Council is committed in creating a more inclusive community for all people who live, work and visit Georges River. This is evident through our commitment to ensuring that all people with a disability and diverse needs have every opportunity to fully participate and enjoy the social, business and community life of Georges River.

Disability Inclusion Action Plan (DIAP)

Georges River Council has developed its Disability Inclusion Action Plan which outlines how Council will be more inclusive and accessible throughout the LGA. The Disability Inclusion Action Plan 2017-2021 is also available in an Easy Read version. 

The Plan was developed through community feedback. Actions Council is committed to undertake fall under the four key focus areas of:

  1. Developing positive attitudes and behaviours
  2. Creating liveable communities
  3. Supporting access to meaningful employment
  4. Improving access to services through better systems and processes

Council is updating its DIAP 2022-2026. We are checking in with the community to make sure that the DIAP is still in line with the issues that are important to people with disability and their carers.Please tell us how Council can make its services, facilities, activities and information more accessible. Feedback must be received by 31 October 2021.

Access and Inclusion Reference Group

  • Council has listened to the community needs and has formed an Access and Inclusion Reference Group.
  • The group looks at the community needs and also the Disability Inclusion Action Plan commitments
  • The reference group meets four times a year. 
  • Further information is contained in the Access and Inclusion Reference Group Terms of Reference and if you wish to apply to joint this Reference Group please complete the Expression of Interest form

Access Maps and Accessible Facilities

Council is committed to ensuring people with disability are able to navigate our town centres and access services and facilities in the community. We are continuing to developing Mobility Maps for all our shopping precincts. Click on the links below to download a map.

Public Toilet Map

We have updated the map to reflect the new amenities that have been built in the area to provide greater accessibility to residents and visitors. The map helps people to find accessible facilities in their local area. Click here to access Georges River Council Public Toilet Map.

Council's accessible toilets and amenities blocks can be found on the National Public Toilet Map. The Toilet Map provides information on over 19,000 publicly available toilets across Australia, including accessibility, opening hours and facilities, such as showers & baby change. 

National Disability Insurance Scheme (NDIS)

NDIS provides a range of personalised support services to help eligible people with disability get the support they need so their skills and independence improve over time.

LaTrobe Community Health Services is the NDIS Local Area Coordinator (LAC) Program. They provide assistance with the planning process, ensuring plans are implemented effectively and connecting people with disability (above 7 years of age) and their families and carers to community and mainstream services that are available in the area.

Lifestart is the NDIS Early Childhood Early Intervention (ECEI) Program. They provide support for children aged 0-6 who have a developmental delay or disability and their families and carers.

Useful Links

JobAccess National hub for workplace and employment information for people with disability, employers and service providers.
The NSW Companion Card Allows eligible people with lifelong disability to participate at venues and activities without incurring the cost of a second ticket for their companion.
Mobility Allowance A payment to help with travel costs for work, study or looking for work if you have a disability, illness or injury that means you can’t use public transport.
Mobility Parking Scheme Provide special parking conditions to eligible people with disability.
Taxi Transport Subsidy Scheme Supports NSW residents who are unable to use public transport because of a severe and permanent disability.
Assisted School Travel Program School students living with disability who are enrolled in school in NSW may be able to get assistance with travel.
Disability Support Pension Financial help if you have a permanent physical, intellectual or psychiatric condition that stops you from working.
Disability Advocacy Finder Assists people with disability, carers and their families, to search for Commonwealth and State and Territory government funded disability advocacy agencies.
National Disability GatewayIdeas and Ask Izzy Information and services to help people with disability, their family, friends and carers, to find the support they need in Australia.
MyTime and Reframing Disability Free support groups for parents of children with disabilities.
Carer Gateway, Carers NSW and Mental Health Carers NSW Free support for carers.
Post School Information Booklet for Students with a Disability Provides information about post-school options for students with disability. This resource also details information on disability service providers in the Georges River and surrounding areas.

For more information about support for people with disability, please visit Department of Social Services.

Contact Us

For information about Council’s programs and services for people with disability and carers, please contact Council’s Diversity and Inclusion Officer on 9330 6261 or by email -

For a free interpreter call us via the Translating and Interpreting Service (TIS) on 131 450

If you have a hearing or speech impairment, please contact the National Relay Service:

  • Voice Relay number: 1300 555 727
  • TTY number: 133 677

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If you wish to raise a particular issue with us, we recommend you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.

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