Support services
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Resilience NSW - Disaster relief for individuals
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13 77 88 |
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Advance Diversity Services
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(02) 9597 5455
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Jubilee Community Services
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(02) 9579 6322
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Kingsgrove Community Aid Centre
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(02) 9150 7823
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Kogarah Community Services
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(02) 9553 6506
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3Bridges Community
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1300 327 434
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Metro Assist (formerly Metro Migrant Resource Centre) - provides assistance with immediate basic needs and offers a range of community services for the Georges River LGA, including:
- Relief assistance,
- No Interest Loan Scheme (NILS),
- Tenancy services
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(02) 9789 3744 |
| Australian Red Cross Get Prepared application – be a Resilient Sydney resident by being prepared before a crisis hits. Create an emergency plan now. |
1800 733 276
(1800 RED CROSS) |
Mental Health
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Uniting Crisis Support Services
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Links to online and telephone services for crisis support, mental health and drug and alcohol services.
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1800 864 846
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Mental Health Line
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This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.
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1800 011 511
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Suicide Call Back Service
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The Suicide Call Back Service provides free professional telephone and online counselling for anyone affected by suicide. Support available 24/7.
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1300 659 467
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Lifeline
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24/7 telephone crisis support service. Online crisis support also available.
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13 11 14
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Kids Help Line
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Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
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1800 551 800
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headspace Hurstville
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headspace Hurstville provides tailored and holistic mental health support for 12 to 25 year olds with a focus on early intervention.
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(02) 8048 3350 |
Housing & Homelessness
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Wesley Mission
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Offers a range of support services for people who are experiencing homelessness or at risk of becoming homeless, including individuals and families on low to moderate incomes.
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1300 259 789 |
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Link2home
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Link2home is a state-wide 24-hour telephone information and referral service for people who are homeless or at risk of homelessness in NSW.
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1800 152 152
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St George Community Housing
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St George Community Housing provides secure, long term housing to people who are eligible for social housing and affordable housing for low income earners.
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(02) 9585 1499
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Project Youth
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Provides crisis and transitional housing for young people aged 16 to 24, who are working or studying, across Sutherland Shire & St George areas. It also provides support to young people who are accommodated but require support to remain housed.
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(02) 9525 7919
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| Mission Australia |
The Tenant Participation and Community Engagement (TPCE) program works closely with public housing tenants and provides food relief as well as referral services. |
0491 148 023 |
Domestic Violence
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1800RESPECT
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National Sexual Assault, Domestic Family Violence Counselling Service
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1800 737 732
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Domestic Violence Helpline
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The Domestic Violence Helpline is a NSW state-wide telephone crisis counselling and referral service for women, including trans women.
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1800 656 463
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Kids Helpline
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Private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
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1800 551 800
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E-headspace
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E-headspace provides free online and telephone support and counselling to young people 12 to 25
and their families and friends.
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1800 650 890
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Mensline Australia
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Mensline Australia is a telephone and online counselling service for men with emotional health and relationship concerns.
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1300 789 978
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Multicultural
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Translating and Interpreting Service (TIS)
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An interpreting service for people who do not speak English. The TIS National promotional materials catalogue also provides promotional material and instructional posters for non-English speakers.
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13 14 50
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Advance Diversity Services
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Support services for culturally and linguistically diverse communities, with a focus on recent arrivals, families, older people, women, youth, people with disabilities and their carers.
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(02) 9597 5455
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CASS Care
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CASS Care provides a wide range of community services and activities for people from culturally and linguistically diverse backgrounds, in particular people from East-Asian countries, including China, Korea, Indonesia and Vietnam.
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(02) 9789 4587
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Greek Welfare Centre Community Services
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Provides services and programs that enable and empower individuals and groups from the Greek community to participate in all aspects of Australian society.
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(02) 9516 2188
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Macedonian Australian Welfare Association of Sydney
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Education, support and information for the Macedonian community.
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(02) 8591 1341
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Resourceful Australian Indian Network
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Support and resources for lonely, socially isolated senior members of the Indian community.
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(02) 9585 9158
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Co.As.It. Sydney Italian Language & Community Services
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Co.As.It. provides aged care services and a wide range of community services, from youth and family to mental health and problem gambling.
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(02) 9564 0744
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NSW Spanish & Latin American Association for Social Assistance
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Provides assistance to newly arrived Spanish speakers with their process of settlement.
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(02) 9610 0288
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NSW Health
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Information in community languages on preventing Coronavirus outbreaks and protecting community through hygiene, social distancing and isolation; and a list of COVID-19 Assessment clinics in the Georges River and Sutherland Shire areas, as well as Inner Sydney and the Eastern Suburbs.
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Aboriginal and Torres Strait Islander Communities
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| National Aboriginal Community Controlled Health Organisation (NACCHO) |
NACCHO is the national leadership body for Aboriginal and Torres Strait Islander health in Australia. |
(02) 6246 9300 |
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Kurranulla Aboriginal Corporation
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Supporting Aboriginal and Torres Strait Islander people who are ageing or frail (over 50yrs), with a disability (all ages) and people who care for them.
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(02) 9528 0287 |
| Australian Indigenous Health Info Net |
Interactive map to find an Aboriginal or Torres Strait Islander Health Services near you. |
(08) 9370 6336
healthinfonet@ecu.edu.au |
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NSW Health
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COVID-19 Aboriginal health resources.
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Children and Families
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Tresillian NSW
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24 hour parenting support for families with children aged 0-5 years old.
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1300 272 736
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Parent Line NSW
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24 hour parenting support for families with children aged 0-18 years old.
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1300 130 052
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GP After Hours Helpline
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The after-hours helpline is assessed by a registered nurse who determines if callers would benefit from speaking with a GP.
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1800 022 222
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SESLHD Health Promotion Service
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Provides a range of services and resources to support children's development from early years to youth such as the Go4Fun program, Get Healthy Information and Coaching Service and Get Healthy in Pregnancy.
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1800 780 900
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Barnados Australia Family Connect and Support
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Linking families with children under 18 to free support and services in the local area.
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1800 066 757 (voicemail)
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St George Family Support Services
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St George Family Support Services provides case management, referral and online advice for family with children under 12 years of age within the St George region.
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(02) 9553 9100
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| Emerging Minds |
Emerging Minds produces a range of tools and resources to support practitioners in the health, social and community sectors in their work with children, parents and families, which are freely available.
The Community Trauma Toolkit is designed specifically for adults and services to support the social and emotional wellbeing and mental health of infants and children through the different stages of a disaster or traumatic event. Please view the introductory video here. |
(08) 8367 0888
info@emergingminds.com.au |
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Early Years Intercultural Association (EYIA)
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Supports young children and families of culturally and linguistically diverse backgrounds who have newly migrated to Australia to integrate and interact in local communities.
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Young People
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Project Youth
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Programs including youth homelessness services, case management and referral support for young people aged 12 to 25.
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(02) 9525 7919
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St George Accommodation for Youth
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Case management and accommodation support for young people aged 16 to 25 with complex needs.
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(02) 9586 3345
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3Bridges Youth Zone
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One on one support for young people through case management. If you want or need support, guidance or a willing ear to listen to you, the 3Bridges Youth Development Team is on hand.
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1300 327 434
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2Connect Youth & Community
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Youth homelessness support, referral support, food and meal provision, brokerage and alcohol and drug counselling.
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(02) 9556 1769
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headspace Hurstville
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headspace Hurstville provides tailored and holistic mental health support to 12 to 25 year olds with a focus on early intervention.
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(02) 8048 3350
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Reach Out
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Australia’s leading online mental health organisation for young people and their parents.
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(02) 8029 7777
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| Youth Action |
The peak body representing young people and the services that support them in NSW. |
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Federation for Young Australians (FYA)
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An organisation built to support and empower young people across Australia.
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The Centre for Multicultural Youth
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Translated resources for young people from a migrant and refugee background impacted during COVID-19 including links to one-on-one support and advice.
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Seniors Support
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Clever Care Now
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A home nursing and patient transport service. Also provides social connection with isolated senior clients.
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9502 3422
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Dementia Australia Helpline
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The National Dementia Helpline is a free, federally funded service that provides information and advice.
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1800 100 500
helpline@dementia.org.au
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My Aged Care
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Australia’s number one aged care website. Assists in finding support with nursing homes, home care and retirement villages.
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1800 200 422
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Seniors Rights Service
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Community organisation dedicated to protecting and advancing the rights of older people, particularly vulnerable and disadvantaged groups.
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1800 424 079
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Multicultural Aged Care
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Ensuring individuals from culturally diverse backgrounds have access to appropriate care services and information.
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(02) 9718 6199
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Retirement Villages: Department of Fair Trading
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Information about rights and laws surrounding retirement villages in NSW.
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13 32 20
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3Bridges Community
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Home visiting, assisted shopping, social support and phone support daily.
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1300 327 434
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Red Cross Telecross
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Red Cross can provide you with a daily telephone call to check on your wellbeing. The volunteer will check to see that you are well and provide a friendly voice to wake up to each morning.
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1300 885 698
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NSW Elder Abuse Helpline & Resources Unit
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Ageing and Disability Abuse Helpline.
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1800 628 221
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NSW Ombudsman
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Responsible for keeping community service agencies accountable, including services for people with disabilities, people who are homeless and elderly people.
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1800 451 524
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Support for People with a Disability
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National Disability Insurance Scheme (NDIS)
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NDIS can provide people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools.
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1800 800 110
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Disability Services Australia
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Support service for people with disability.
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1300 372 121
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Nova Employment
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NOVA is a competitive Integrated Employment Program that offers specialist job seeking assistance and post placement support for people with disability.
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1800 656 537
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Carers Support Services
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Carers Gateway information Line
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A support and information service for carers.
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1800 422 737
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Carers NSW
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Carers NSW works with all carers regardless of their age, location, life-stage or circumstances. This includes those caring for individuals with support needs relating to ageing, disability, health and mental illness.
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02 9280 4744
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Emergency Respite
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Provides carer support services and assists carers with options to take a break through short-term and emergency respite.
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1800 422 737
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Services Australia Payments for Carers
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Information about payments to people who provide daily care for someone with severe disability, a medical condition, or who is frail aged.
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13 27 17
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Companion Card Scheme
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The NSW Companion Card program is for people with significant and permanent disability who have a lifelong need for a high level of care to participate in community events and activities.
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1800 893 044
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NSW Transport Accessibility Travel
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Information to help you plan an accessible trip on public transport in NSW whether you have an assistance animal, use a mobility aid or want to find out which concessions are available to you.
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Wheelchair assessable taxis hire
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Provides transport solutions for people in wheelchairs as well as the wider disability community.
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Taxi Support Subsidy Scheme
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The Taxi Transport Subsidy Scheme provides support for NSW residents who are unable to use public transport because of a disability.
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Roads and Maritime Mobility Parking Scheme
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The Mobility Parking Scheme provides special parking conditions to eligible people with disability.
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Mobility Scooters regulations and information
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Provides information regarding the use of motorised wheelchairs.
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RMS Guide to Older Diver Licensing
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An information guide which explains the older driver licensing system, licensing options and what the practical driving assessment involves.
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NRMA Older Driver Education Program
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The NRMA education centre is the central point where people of all ages can access information about road safety.
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LGBTQIA+ Communities
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ACON
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A health promotion organisation based in NSW, specialising in HIV prevention, HIV support, and the promotion of the lifelong health of LGBTIQA+ people and people with HIV.
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ANTRA
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A not-for-profit for Mandarin and Cantonese speaking LGBTQIA+ people in Australia.
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GLISTEN
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St George and Sutherland Queer Space & Glisten Youth Group for same-sex attracted, gender diverse and questioning youth aged 25 years and under.
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QLife
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An Australia-wide counselling and referral service for people who are lesbian, gay, bisexual, transgender, and intersex. It provides early intervention and peer-supported telephone and web-based services to people of all ages across the full breadth of people’s bodies, genders, relationships, sexualities, and lived experiences.
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Rainbow Families
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The voice for and champion of LGBTIQA+ families and prospective parents in NSW. Its support network is run for the community by the community – volunteer-powered. It advocates for, empowers and celebrates the love and support that every individual is entitled to.
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