
We aim to ensure that customers feel satisfied with their experiences with Council. For information about our customer service offer, read our
Customer Commitments Fact Sheet.

Phone: (02) 9330 6400

Email:
mail@georgesriver.nsw.gov.au
Mailing address: PO Box 205, Hurstville BC NSW 1481 Australia
ABN: 57 789 014 855
Report an Issue
If you wish to report an issue regarding Council services, please Submit an Online Service Request.
If you wish to report an injury, please Submit an Injury Report form.
Waste Services
Please call the Waste Hotline on 1800 079 390 to report:
Please call the Waste Hotline on 1800 079 390 for any enquiries regarding your kerbside household bin service, including bin replacement, bin repairs, missed collection services, collection spillages and any other enquiries regarding your kerbside household bin service.
- Missed, lost, stolen or damaged bins
- Delayed collection services
- Spilt material from a collection service.
The Waste Hotline operates from 8.30am - 5.00pm, Monday to Friday.
Our Customer Service Centres
Customer Service Centres
|
Address
|
Opening Times
|
Georges River Civic Centre |
Corner MacMahon and Dora Streets, Hurstville NSW 2220 Australia |
Monday to Friday: 8.30am - 5.00pm |
Clive James Library and Service Centre |
Kogarah Town Square, Belgrave Street, Kogarah NSW 2217 Australia |
Monday to Friday: 9.00am - 5.00pm |
Libraries
You can access our services, programs and collections at our five libraries or online at our Libraries webpage. You can also contact the libraries by phone on (02) 9330 6111.
Library
|
Address
|
Opening Times
|
Clive James Library, Kogarah |
Kogarah Town Square, Belgrave Street, Kogarah |
Monday to Friday: 9.00am - 8.00pm
Saturday: 10.00am - 5.00pm
Sunday: 10.00am - 5.00pm |
Penshurst Library |
630 Forest Road, Penshurst |
Monday to Friday: 10.00am - 6.00pm
Saturday: 10.00am - 5.00pm
Sunday: Closed |
Hurstville Library |
Corner Queens Road and Dora Street, Hurstville |
Monday to Friday: 9.00am - 8.00pm
Saturday: 10.00am - 5.00pm
Sunday: 10.00am - 5.00pm |
Oatley Library |
26 Letitia Street, Oatley |
Monday to Friday: 11.00am - 6.00pm
Saturday: 10.00am - 1.00pm
Sunday: Closed |
South Hurstville Library |
Corner of Short and Allen Streets, South Hurstville |
Monday to Friday: 11.00am - 6.00pm
Saturday: 10.00am - 1.00pm
Sunday: Closed |
Feedback
You can provide us feedback, a compliment, a suggestion or a complaint by completing the Customer Contact Us form below.
If your complaint concerns suspected corrupt conduct please complete the Suspected Corrupt Conduct form.
Privacy Information
The details provided in this form is personal information for purposes of the Privacy and Personal Information Protection Act. Georges River Council may share this information with Council staff, contractors and other agents of Council. The supply of this information is voluntary.
Thank you for your feedback.