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Council commercial waste services
 

Report a missed collection or bin problem

If your bin has been missed, is damaged, lost, or stolen, you can contact us:

  • Online: lodge a service request via Log It / Fix It to report the issue.

  • Phone: contact the Waste Hotline on 1800 079 390 for assistance.

We are here to help keep your waste services running smoothly.​
 

What is my bin collection day or schedule?

Search your address on the Bin Collection Day Finder or call the Waste Hotline on 1800 079 390.
 

What bins should I have?

Council bin collection services are not provided automatically to commercial properties in the Georges River area. Services are paid for through a commercial rates account with Georges River Council.

Check your property's bin allocation on the Waste Portal or call the Waste Hotline on 1800 079 390.

Disclaimer: The Waste Portal provides an indicative allocation of waste bins to properties. While every effort has been made to ensure the portal’s accuracy, Georges River Council cannot guarantee it is free from errors or omissions between updates. For the most accurate information, property owners are encouraged to inspect their on-site waste bins and verify the details against the waste charges listed on their rates notice.
 

Requesting commercial bin services

To request new, additional bins or to cancel Council bin services, complete the form below.  

Waste Services Application Form

Please note: Only the property owner or a managing agent on behalf of the owner can submit this form (Fees and Charges apply).Tenants must request Council waste services through their managing agent or engage with a suitable private waste contractor of their choosing. 
 

Commercial waste service options 

Commercial properties requesting a Council waste service(s) have the following options:

  • 240L Commerical General waste bin(s) – collected once weekly OR twice weekly.

  • 240L Commercial Recycling bin(s) – collected once weekly OR twice weekly.  

  • 1100L Commercial General waste bin(s) – collected once weekly OR twice weekly. 

  • ​1100L Commercial Recycling bin(s) – collected once weekly OR twice weekly.  

Four commercial bins showing different size options, general waste red lidded bin 1100L, general waste red lidded bin 240L, recycle yellow lidded bin 240L, recycle yellow lidded bin 1100L.

Please note: Garden organic services are not available to commercial properties.

Collections can be offered either as once OR twice weekly for each waste stream upon request.  Council will nominate the collection day(s) upon processing of this application form. Council does not offer Commercial properties with the choice of days or collection schedules due to limited capacity.  The Council commercial waste service is limited and may not suit the needs of every business.
 

Commercial waste service fees and charges

Council’s Fees and Charges have been adopted for 2025/26. The fees and charges relating to commercial waste services are highlighted as follows:

Commerical Waste Management Services

Fees/charges

Commerical general waste bin service (240L) - once weekly

$722.00

Commerical general waste bin service (1100L) - once weekly

$3004.00

Commerical recycling bin service (240L) - once weekly

$364.00

Commercial recycling bin service (1100L) - once weekly

$1550.00

Commercial general waste bin service (240L) - twice weekly

$1440.00

Commercial general waste bin service (1100L) - twice weekly

$6009.00

Commercial recycling bin service (240L) - twice weekly

$728.00

Commercial recycling bin service (1100L) - twice weekly

$3100.00

The Fees and Charges are issued by Council (under the Local Government Act 1993) relevant to the waste management services requested or utilised at any given property. 
 

Commercial Waste FAQs and Resources

  • Engaging a suitable waste contractor

    Each commercial property within the Georges River LGA should engage a suitable waste collection contractor.

    Council commercial waste services are limited and may not suit the needs of every business. 

  • Free Bin Trim Program

    The Bin Trim Program offers your business a free Bin Trim waste assessment, report, and action plan. Bin Trim can help you find out what wastes your business is generating. It can also suggest ways to improve your waste practices. 

    This can provide benefits to your business including:

    • Saving money on waste management costs.

    • Increasing recycling and recovering valuable resources.

    • Reducing the impact on the environment from sending waste to landfill.​

     

    Find out more about the Bin Trim Program

  • Bin storage and collection requirements

    To ensure your bins are collected efficiently and safely, please follow these requirements:

    • Place your bin(s) on the kerbside as late as possible the night before your scheduled collection day.

    • ​Return them to your property as soon as possible after collection.

    • The bin lid opening must face the street.

    • Ensure your bin(s) are at least:

      • 1 metre away from parked cars, poles or trees.

      • 3 metres clear from overhead lines or wires.

      • 30 centimetres apart from other bins.

    • Keep bin lid(s) closed.

    • Bins must not contain incorrect items (contamination).

    • Two-wheeled bins must weigh under 70kg.

    Note: Failure to follow these guidelines may result in your bin(s) not being collected.

    An infographic titled 'Bin placement responsibilities' showing proper placement of waste bins. Two bins, one with a red lid and one with a yellow lid, are placed 30 cm apart. Guidelines include: bins must be 1 meter from trees, cars, and poles; 3 meters from electricity wires; lids must be closed with no overflow; bins should be uncontaminated, under 70 kg, and correctly spaced. A car, tree, and power pole are depicted nearby for context, with arrows and icons indicating the required clearances.

  • What goes in my general waste bin

    Only the following items can be placed in your general waste bin: 

    • Brochure with Waste bins and FAQ icons on what goes in each binSoft plastics, plastic bags, cling wrap, plastic wrappers, bubble wrap.

    • Food scraps.

    • Polystyrene and foam.

    • Broken glass (wrapped in paper). 

    • Ceramics.

    • Nappies and sanitary products.

    • ​Pet waste.

    • Clothing or shoes if unable to donate or upcycle. 

    • ​Other small household items such as toys (no batteries), stationery, decorations, kitchenware etc.

    Still unsure? Check out Recycle Mate to search through over 7000 plus item or PlanetArk also has a Business Recycling directory that list recycling options for around 90 different materials.

  • What goes in my recycle bin?

    Only the following items can be placed in your recycling bin: 

    Paper and CardboardBrochure with Waste bins and FAQ icons on what goes in each bin

    • Paper (not shredded, not tissues and wipes) such as: envelopes, pamphlets, office paper, magazines, newspapers, wrapping paper (not foil, glitter or plastic-coated).

    • Cardboard (empty, no soft plastic film or coating) such as: cereal boxes (remove plastic bag), egg cartons, empty pizza boxes, cardboard packaging or boxes (flatten), toilet rolls (roll only). 

    Rigid Plastic Packaging

    • Rigid plastic bottles (empty) such as: soft drink, water, milk (leave lids on), shampoo, detergent and cleaning product bottles.

    • Rigid plastic containers (empty) such as: margarine, yoghurt, ice cream and food tubs, meat trays (not foam) and fruit punnets.

    Glass Bottles and Jars

    • Glass food and beverage bottles (empty) such as: oil, vinegar, wine, beer and soft drink (leave lids on).

    • Glass food jars (empty) such as: sauce, condiment, spreads, spice, pickle and jam jars.

    Aluminium and Steel Packaging

    • Steel packaging (empty) such as: food or drink tins and cans like tuna tins, vegetable cans, biscuit tins, milk formula tins. 

    • ​Aluminium and steel aerosol spray cans (empty) such as: spray cooking oil, deodorant spray, air freshener, bug and hair spray (no compressed gas canisters such as propane, butane or nitrous oxide).

    • ​Aluminium packaging (empty) such as: drink cans, foil trays and aluminium foil (scrunched into balls).

    Still unsure? Check out Recycle Mate to search through over 7000 plus item or PlanetArk also has a Business Recycling directory that list recycling options for around 90 different materials.

  • Non-compliant and contamination of bins

    A non-collection notice (sticker) may be applied, if a bin is not able to be collected due to the bin being: too heavy, overflowing or heavily contaminated with incorrect items. 

    Please ensure the bin meets council guidelines and call the Waste Hotline on 1800 079 390 to arrange collection of your bin once the issue is resolved. 

    If you would like to request further assistance regarding bin contamination and the bin tagging program, you can lodge a “Bin - contamination and inspection” request on Log It/Fix It.

  • How to dispose of bulky waste

    Council does not provide commercial properties with kerbside collections for bulky items or access to the E-waste Drop-Off or Household Chemical Clean Out events. These are for residential properties only. 

    For more options visit Planet Ark's Business Recycling.

  • Illegal dumping

    Illegal dumping and littering are offences under the Protection of the Environment Operations Act 1997 and may attract fines.

    If you see illegal dumping or find dumped materials. Please report it using Council's Log It/Fix It platform or by email to mail@georgesriver.nsw.gov.au.


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