Waste collection services are classed as essential services and are provided in accordance with specific safety compliance. Waste services are often completed early in the morning before the presence of heavy traffic and pedestrians. Further, some sites require access at a specific time of day to provide essential waste services in conjunction with other site activities in order to reduce safety risks to community members and waste service contractors.
 
Waste collection services are approved to commence from 6am in the majority of the Georges River Local Government Area. There are some streets that are approved for early collections at varying times between 4 - 6am given the risks associated with providing collections at any other time. This is consistent with waste services provided across Sydney.

If your waste collection service day falls on a public holiday, your bin will still be collected.

Collections start at 4.00am on public holidays, 3.00am on Christmas Day and Good Friday due to the Resource Recovery Centre opening hours.

Please log a request a request in our Log It / Fix It platform for any enquiries regarding your kerbside household bin service, including:

• Bin replacement
• Bin repairs
• Missed collection services
• Collection spillages
• Any other enquiries regarding your kerbside household bin service.

This may be due to driver error or your street may have been blocked by vehicles or roadworks. If collection has not occurred by 4.00pm, please request this through our Log It / Fix It platform.

Other reasons why include:

• Overfull bins or heavy bins may not be collected.
• Items that are placed alongside or on top of bins are unable to be collected.
• Please ensure that the bin lid can close completely.

Your bins must be stored on your property and must not be left on the kerbside.

Unit complexes often have designated waste storage areas where bins must be placed.

Waste sometimes becomes compacted at the bottom of bins and may not fall out when upturned.

Loosen any compacted material then you can request another collection by visiting Council's Log It / Fix It platform.  

Your bin should be placed on the kerbside the night before the day of the collection (check your collection day by visiting the Your Waste and Recycling page and inserting your property address).

Your bin should be placed close to the kerb with the lid opening towards the road. Avoid placing bins under low trees or power lines, and ensure your bins are approximately 30cm apart.

To prevent spillage, ensure your bin is not overflowing (weight restriction apply to all bins) and the lid is properly closed.  Overfull bins may not be collected.

Please do not jam material into bins.

Items that are placed next to or on top of bins are unable to be collected. 

To find out more about your waste collection visit our What goes in my bin web page.

You will need to apply for an additional residential bin service you are required to complete the Residential Waste Application Form. This is required to obtain a new or additional red, green or yellow bin.

Please keep in mind that any additional waste service will incur the appropriate pro-rated fee as per the Council’s Schedule of Fees and Charges.

Additional or larger waste bins are available at a discounted rate for large families with 4 or more children or if you have a medical condition.

For a larger family discount, a valid Medicare card listing the children and proof of address along with the completed application form needs to be provided.

For a medical condition discount, a letter from the doctor confirming the requirement for medical waste and proof of address must be provided along with the application form.

Clean plastic and glass bottles free from food residue can be recycled through the return and earn scheme. Visit the Return and Earn website for guidelines.

Bottle tops cannot be recycled in the Return and Earn Vending Machines, so please recycle these through your yellow-lidded recycling bin.

Otherwise, you may place your plastic and glass bottles into your yellow-lidded recycling bin.

Just remember, if the cap is larger than a 50-cent coin you can separate before recycling, if it is not please keep it screwed on. Small caps can jam the machinery at the Material Recovery Facility, slowing down our recycling efforts.

Further information on the numbers printed on plastics is outlined in Recycling Near You web page. 

What goes into your bins depends on the colour of the bin lid.

Please refer to the page above where this information is provided.

Council transports garden organic waste to a Resource Facility where garden organic materials are composted and turned into a soil-like product for reuse in land applications.

The NSW EPA and NSW Health have advised that anyone who has tested positive to COVID  - 19 or is currently in self-isolation must dispose of their double - bagged household waste in a lined red lidded general waste bin.

To align with this advice, Council urges any residents who have tested positive to COVID- 19, or are in self-isolation, to double bag household waste ( including recyclables) while infectious ( or potentially infectious).  If you are in this category, all your household waste must be disposed of in your red-lidded general waste bin. Plastic bags must never be placed in the yellow-lidded recycle bin.

When presenting bins kerbside, please ensure that bin lids are closed and that bins are not overflowing with waste.

Once the spread of COVID-19 is controlled or risk is mitigated, recyclables can again be placed un-bagged in the yellow-lidded recycling bins.