skip to main content
Bin Services

Find out your waste collection days or view your online waste calendar by searching for your property in Council's property search tool.

What goes in my bin?

Domestic Bin

Where does my waste go?

What goes in this bin?

What cannot go in this bin?

General waste bin (red lid)  Mechanical Biological Treatment (MBT) facility and landfill Soft plastics and plastic bags, food scraps, clothing/shoes, styrofoam/foam, broken glass and light globes, ceramics and nappies Building material, recycling products, sharps, syringes and batteries
Recycling bin (yellow lid) Material recycling facility Steel, aluminium and aerosol cans, paper/cardboard, glass jars and bottles, milk and juice cartons, lids larger than a 50c coin, plastic bottles/containers and clean pizza boxes Styrofoam/foam, broken glass, broken ceramics, clothes/shoes, soft plastics/plastic bags and food/liquid.
Garden organics bin (green lid) Organic resource recovery facility Grass clippings, leaves/twigs, small branches, flowers, weeds and prunings (must not exceed 1m long and 15cm wide).  Food scraps, soft plastic, tree stumps, pots/gardening equipment, soil/dirt/rocks, newspaper and paper.

Why was my bin not collected?  

To ensure waste collection services are provided, Council requires the following:

  • Ensure bins do not weigh more than 70kg
  • Lids must be closed
  • Place bins on the kerbside no earlier than 12 hours before collection. Remove bins from kerbside within 12 hours of collection and store them on private property
  • Place bins on the kerb facing the road and spaced at least 1 metre apart
  • Do not put bins near trees, overhanging wires, parked cars or any other obstacles

Note: By not adhering to these presentation and collection requirements, you risk non-collection of the bin.

Bin replacement/repair, stolen bins and missed services

For bin replacement/repairs and missed services, residents can place a request through the Log it / Fix it platform on Council's website or you can contact the Waste Hotline on 1800 079 390. Requests will usually be completed within 3 business days. Delays may occur during peak seasons and over long weekends.

How do I request new or additional waste services?


I am a new resident, what do I need to know?

You can view  our Waste Services Fact Sheet which contains all the information on Georges River Council's waste services.

If you live in a unit block you can also view the Strata Management and Unit Development webpage for further details.

Bin Tagging Program

Georges River Council has a bin tagging program to help educate residents on how to use their rubbish bins correctly. Doing this helps us recover more resources and reduces items being sent to landfill. It also saves ratepayers money.

The bin tagging program is simple. Streets are randomly selected and bin inspectors look at the waste in the yellow-lidded recycling bins and green-lidded garden organics bins. They then leave an educational tag.

The tags provide specific feedback on the contents of the yellow and green bins as well as some general guidance on what can and can’t be recycled or included as organic waste. The green tag means ‘Great work - thanks for using your bins correctly!’ and the red tag means there’s room for improvement.

Anonymous data will also be collected to track how we are using our waste bins and if we are improving as we progress. Unfortunately, a previous waste audit revealed that household recycling had an average contamination rate of 32.6%, which is unacceptably high and could risk it being unusable by recycling processors.

As has already been taking place, residents should also be aware that bins which are too contaminated are marked with a warning sticker and may not be collected.

If you would like further information, see our A-Z Recycling Guide with a list of how to safely recycle or dispose of common household items.

If you require additional assistance regarding your contaminated bin or reporting bin contamination, please log a ‘Household bin – contamination and inspection request’ through the Log It / Fix It platform.

Frequently Asked Questions

  • What time of the morning are my bins emptied?

    Waste collection services are classed as essential services and are provided in accordance with specific safety compliance. Waste services are often completed early in the morning before the presence of heavy traffic and pedestrians. Further, some sites require access at a specific time of day to provide essential waste services in conjunction with other site activities in order to reduce safety risks to community members and waste service contractors.
    Waste collection services are approved to commence from 6am in the majority of the Georges River Local Government Area. There are some streets that are approved for early collections at varying times between 4 - 6am given the risks associated with providing collections at any other time. This is consistent with waste services provided across Sydney.

  • Will my bins still be collected on a public holiday?

    If your waste collection service day falls on a public holiday, your bin will still be collected.

    Collections start at 4.00am on public holidays, 3.00am on Christmas Day and Good Friday due to the Resource Recovery Centre opening hours.

  • How do I report my damaged or missing bin?

    Please log a request a request in our Log It / Fix It platform for any enquiries regarding your kerbside household bin service, including:

    • Bin replacement
    • Bin repairs
    • Missed collection services
    • Collection spillages
    • Any other enquiries regarding your kerbside household bin service.
  • How can I report missed bin or street collections?

    This may be due to driver error or your street may have been blocked by vehicles or roadworks. If collection has not occurred by 4.00pm, please request this through our Log It / Fix It platform.

    Other reasons why include:

    • Overfull bins or heavy bins may not be collected.
    • Items that are placed alongside or on top of bins are unable to be collected.
    • Please ensure that the bin lid can close completely.
  • Where should I store my bins?

    Your bins must be stored on your property and must not be left on the kerbside.

    Unit complexes often have designated waste storage areas where bins must be placed.

  • Why was waste left in my bins after collection?

    Waste sometimes becomes compacted at the bottom of bins and may not fall out when upturned.

    Loosen any compacted material then you can request another collection by visiting Council's Log It / Fix It platform.  

  • When should I place my bins out for collection?

    Your bin should be placed on the kerbside the night before the day of the collection (check your collection day by visiting the Your Waste and Recycling page and inserting your property address).

    Your bin should be placed close to the kerb with the lid opening towards the road. Avoid placing bins under low trees or power lines, and ensure your bins are approximately 30cm apart.

    To prevent spillage, ensure your bin is not overflowing (weight restriction apply to all bins) and the lid is properly closed.  Overfull bins may not be collected.

    Please do not jam material into bins.

    Items that are placed next to or on top of bins are unable to be collected. 

    To find out more about your waste collection visit our What goes in my bin web page.

  • How do I order a new, larger or additional bin?

    You will need to apply for an additional residential bin service you are required to complete the Residential Waste Application Form. This is required to obtain a new or additional red, green or yellow bin.

    Please keep in mind that any additional waste service will incur the appropriate pro-rated fee as per the Council’s Schedule of Fees and Charges.

  • Can I get a discount on my bin service?

    Additional or larger waste bins are available at a discounted rate for large families with 4 or more children or if you have a medical condition.

    For a larger family discount, a valid Medicare card listing the children and proof of address along with the completed application form needs to be provided.

    For a medical condition discount, a letter from the doctor confirming the requirement for medical waste and proof of address must be provided along with the application form.

  • How do I dispose of plastic/glass bottles + their lids?

    Clean plastic and glass bottles free from food residue can be recycled through the return and earn scheme. Visit the Return and Earn website for guidelines.

    Bottle tops cannot be recycled in the Return and Earn Vending Machines, so please recycle these through your yellow-lidded recycling bin.

    Otherwise, you may place your plastic and glass bottles into your yellow-lidded recycling bin.

    Just remember, if the cap is larger than a 50-cent coin you can separate before recycling, if it is not please keep it screwed on. Small caps can jam the machinery at the Material Recovery Facility, slowing down our recycling efforts.

  • What do the recycling numbers mean on plastics?

    Further information on the numbers printed on plastics is outlined in Recycling Near You web page. 

  • What can I put in my bins?

    What goes into your bins depends on the colour of the bin lid.

    Please refer to the page above where this information is provided.

  • What happens to garden and green waste from my garden organics bin?

    Council transports garden organic waste to a Resource Facility where garden organic materials are composted and turned into a soil-like product for reuse in land applications.

  • Waste requirements for people isolation or with positive COVID- 19 results

    The NSW EPA and NSW Health have advised that anyone who has tested positive to COVID  - 19 or is currently in self-isolation must dispose of their double - bagged household waste in a lined red lidded general waste bin.

    To align with this advice, Council urges any residents who have tested positive to COVID- 19, or are in self-isolation, to double bag household waste ( including recyclables) while infectious ( or potentially infectious).  If you are in this category, all your household waste must be disposed of in your red-lidded general waste bin. Plastic bags must never be placed in the yellow-lidded recycle bin.

    When presenting bins kerbside, please ensure that bin lids are closed and that bins are not overflowing with waste.

    Once the spread of COVID-19 is controlled or risk is mitigated, recyclables can again be placed un-bagged in the yellow-lidded recycling bins.

Your feedback allows us to measure our customer's satisfaction with our website content.

If you wish to raise a particular issue with us, we recommend you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.


We monitor all feedback and endeavour to use your comments to improve our website. Please include your email address.


Did you find this content useful?

Your feedback allows us to measure our customers' satisfaction with our website content.

If you wish to raise a particular issue with us, we recommend you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.

Thank you for your feedback.
Georges River Council Live Chat

Welcome to Georges River Council. How can we help?