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Georges River Council Live Chat

Welcome to Georges River Council. How can we help?

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  We are here to help 24 hours a day, 7 days a week. 

  We aim to ensure that customers feel satisfied with their experiences with Council. For information about our customer service offer, read our Customer Commitments Fact Sheet.

 Phone: 02 9330 6400


Mailing address: PO Box 205, Hurstville BC NSW 1481 Australia
ABN:  57 789 014 855

Report an Issue

 If you wish to report an issue regarding Council services, please Submit an Online Service Request.

If you wish to report an injury, please Submit an Injury Report form.

Waste Services

Please call the Waste Hotline on 1800 079 390 to report:

Please call the Waste Hotline on 1800 079 390 for any enquiries regarding your kerbside household bin service, including bin replacement, bin repairs, missed collection services, collection spillages and any other enquiries regarding your kerbside household bin service.

  • Missed, lost, stolen or damaged bins
  • Delayed collection services
  • Spilt material from a collection service.

The Waste Hotline operates from 8.30am - 5 pm, Monday to Friday.

Our Customer Service Centres

Customer Service Centres


Opening Times

Georges River Civic Centre Corner MacMahon and Dora Streets, Hurstville NSW 2220 Australia 8.30am - 5.00pm, Monday to Friday
Clive James Library and Service Centre Kogarah Town Square, Belgrave Street, Kogarah NSW 2217 Australia 9.00am - 5.00pm, Monday to Friday


You can access our services, programs and collections at our five libraries or online at our Libraries webpage. You can also contact the libraries by phone on 02 9330 6111.



Opening Times

Clive James Library Kogarah Kogarah Town Square, Belgrave Street, Kogarah Monday to Friday 9.00am - 6.00pm
Saturday 10.00am - 4.00pm
Sunday 10.00am - 1.00pm
Penshurst Library 630 Forest Road, Penshurst Monday to Friday 10.00am - 5.00pm
Saturday 10.00am - 1.00pm
Hurstville Library Corner Queens Road and Dora Street, Hurstville Monday to Friday 9.00am - 8.00pm
Saturday and Sunday 10.00am - 4.00pm
Oatley Library 26 Letitia Street, Oatley Monday to Friday 11.00am - 5.00pm
Saturday 10.00am - 1.00pm
Sunday Closed
South Hurstville Library Corner of Short and Allen Streets, South Hurstville Monday to Friday 11.00am - 5.00pm
Saturday 10.00am - 1.00pm
Sunday Closed


You can provide us feedback, a compliment, a suggestion or a complaint by completing the Customer Contact Us form below.

If your complaint concerns suspected corrupt conduct please complete the Suspected Corrupt Conduct form.

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The details provided in this form is personal information for purposes of the Privacy and Personal Information Protection Act. Georges River Council may share this information with Council staff, contractors and other agents of Council. The supply of this information is voluntary.

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Your feedback allows us to measure our customers' satisfaction with our website content.

If you wish to raise a particular issue with us, we recommend you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.

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Georges River Council Live Chat

Welcome to Georges River Council. How can we help?