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Pay my rates

Looking to pay your Council Invoice? Visit Pay my invoice

How to pay

Note that penalty charges apply daily to late payments. Visit our Late payments page for information on due dates, and late payment penalty charges.


To pay, you will need your Customer Reference Number (listed on your Rates and Charges Notice).

Pay from your Bank Account via BPAY
  • Use your financial institution's website or phone banking

  • Quote Biller Code 34405 and Reference No (your Customer Reference Number listed on your Rates & Charges Notice)

Pay Online via Credit Card

  • Click button to   

  • Note American Express 1.4% surcharge and Diners Club not accepted.

Pay over the Phone via Credit Card - 1300 323 269

  • Note American Express 1.4% surcharge and Diners Club not accepted.

Arrange for Automatic Direct Debit

  • Ratepayers can arrange to have their cheque/savings account automatically debited on a quarterly or annual basis by completing a Rates Direct Debit Form

Pay in person at a Council Customer Service Centre

  • Using cheque, cash or EFTPOS.
  • ​Remember to write your payment reference number and name on the back of the cheque.


Didn't receive your Rates and Charges Notice?

Please call our Customer Service Centre on 02 9330 6400 or email mail@georgesriver.nsw.gov.au and provide the following details:

  • Full name of registered owner(s)
  • Contact details
  • Property address
  • Postal address


Recently moved?

It is your responsibility to advise Council of your new address and contact details. To update your details complete the Change of Postal Address form on our website.
Notification of changes to your postal address will not be accepted by Council over the telephone.


Switch to receive rates notices via email

Receive your rates notice via email by submitting our online Change of postal address form
 

Overpayment of your rates account

Additional payments made to a rates account are automatically applied to any remaining instalments and can only be refunded if charges for the current rating year have already been paid in full. 

To apply for a refund, complete the Rates Overpayment Refund Application form and include sufficient evidence of the overpayment such as a bank statement or receipt. A refund fee is applicable and will be deducted from the refund amount.
 

Late payment interest charges & legal proceedings

Penalty interest will apply on a daily basis for unpaid amounts after the due date. Where an account is overdue, Council may take legal action to enforce and recover the overdue amount.

Visit our Late payments page for more information and contact Council before your rates are due to avoid additional charges.  
 

Payment of Rates - Frequently Asked Questions

To view other rates FAQ topics visit our Rates Frequently asked questions page.

I want to...

  • Set up direct debit for my rates payments

    Ratepayers can arrange to have their bank account debited on a quarterly or annual basis by completing a Rates Direct Debit Form

    This form can be used for new arrangements or for amendments to existing arrangements.  This application can take approximately 10 working days to process so please keep this in mind if a due date is approaching. Please refer to the form for submission dates.

    If you wish to cancel an existing arrangement, please advise Council in writing. 

  • Change my postal address for rates notices

    It is your responsibility to advise Council of your new address and contact details. To update your details complete the online Change of Postal Address form on our website.

    Please note: A change of address will not be accepted by Council over the telephone.

  • Receive my rates notices by email

    Ratepayers may register here to receive their notices via email instead of by post. The notice and any other information is attached in Adobe PDF form.

    If you have registered to receive your rates notice by email it is important that you still update your postal address details as some other important correspondence from Council may still be sent in the mail.

     

  • Receive my rates notices via BPAY View

    To receive your rates notices via BPAY View instead of via post, please apply through your financial institution.

  • Update my name on my Rates and Charges Notice

    Council records reflect the name that is listed on the Certificate of Title for your land.

    If your change of name is due to sale, purchase, marriage or change of name certificate you will need to officially change your name on your land title first. Contact NSW Land Registry Services on telephone 02 8776 3575 or visit their website at https://www.nswlrs.com.au for further information.

    If you wish to change the name due to death, Council will update the title of the deceased individual to “Estate of the Late” after receiving a copy of the Death Certificate or advice from Centrelink during the Pension rebate confirmation process.

    Name details are only updated after we receive advice from the NSW Land Registry Services.


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