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Make a rates payment
The quickest and easiest way to pay your rates is with BPAY or via a credit/debit card (using the internet or phone).

Council has a new Biller Code that is printed on your new Rates Notice. Please ensure you use the right one. You also need to check your Customer Reference Number (CRN) as some CRNs have changed. This guarantees your money goes to the right account without delay.

BPAY

Rates biller code: 34405

Reference: See your customer reference number

 

Credit/Debit card via telephone (1300 276 468)

You will need:

  • Biller code
  • Your customer reference number
  • a Visa, MasterCard or American Express card.

Please note: The following credit card service fee is applicable for payments by

  • Visa/MasterCard - 0.45% of total transaction value
  • American Express/Diners Card - 1.40% of total transaction value

Pay online

Pay online using Visa, MasterCard, Diners or American Express via the link below.

Please note: The following credit card service fee is applicable for payments by

  • Visa/MasterCard - 0.45% of total transaction value
  • American Express/Diners Card - 1.40% of total transaction value

 



 

Direct debit

Residents can arrange to have their bank account debited on a quarterly or annual basis by completing a Rates Direct Debit Form

If you currently use direct debit as your payment option, we have taken care of the updates for you and you do not need to do anything else.
 

Other payment options

Other payment options include:

If you are having difficulty paying your rates, contact us to discuss your options. 

If you wish to receive your rates notice by email, please complete the Request to Receive Your Rates Notice by Email Form.

If you need to change the delivery address for your rates notice, please complete the Change of Address for Rates Notice Form.


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