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Rates forms and requests
 
I want to... What you should know How
Pay for your rates automatically via direct debit

Arrange to have your bank account automatically debited on a quarterly or annual basis. 

Complete the Direct Debit form for new arrangements or to amend existing arrangements. This application can take approximately 10 working days to process so please keep this in mind if a due date is approaching. Please refer to the form for submission dates.

Cancellation of existing arrangements must be advised to Council in writing to mail@georgesriver.nsw.gov.au

Access form in below link:
Direct Debit form for rates payments

Notify Council of changes to your postal address
So you don't miss a Rates Notice, it is your responsibility to notify Council of any changes to delivery method / address at least 50 days before instalment due dates.

Advise Council when you change your postal address so you don't miss delivery of your Rates Notice or other Council correspondence. 
Let us know of any changes by completing the Rates Charge of Postal Address form.
(Notification of postal address changes are not accepted via telephone)

Access form in below link:
Rates Change of Postal Address form

Receive Rates Notice online
So you don't miss a Rates Notice, it is your responsibility to notify Council of any changes to delivery method / address at least 50 days before instalment due dates.

Switch from paper to electronic Rates Notices with two options to choose from below. Note that you should still keep your postal address details up to date to ensure you receive other Council correspondence or in cases of undeliverable email.

Option 1 - Receive Rates notices via email 
Sign up to receive your Rates and Charges Notice direct to your email by completing Council's Email Notification form.

Option 2 - Receive Rates Notices through your online/mobile banking 
Sign up to BPAY View through your own online banking website to receive, pay and store your Rates Notices. Benefits includes due date reminders and alerts and access to notices up to 18 months old. To sign up:

  1. Log into your online banking account
  2. Look for the BPAY View or View Bills section
  3. Register your Rates Notice by entering the BPAY biller code and your references
  4. BPAY View will notify Council once your registration is finalised.

Visit BPAY View or contact your financial institution for more information.



Access form in below link:
Email Notification of Rates Notice form

Apply for pensioner rebate

Before you complete the application form, make sure you visit the Rebates for pensioners page.

Access form in below link:
Rates Pensioner Concession Rebate application

Apply for Council review of your rating category

Before you complete the application form, make sure you visit the Change of rating category page.

Access form in below link:
Application to Change Rating Category of Land

Enter into payment arrangement / hardship assistance as I'm unable pay rates on time

Don't wait until past the due dates (interest fees apply daily for outstanding amounts).
Before you complete the form, make sure you visit the Hardship assistance page for more information.

Access form in below link:
Hardship Assistance - Payment Arrangement form

Group separate lots to an apartment within the same strata plan onto one rate account Submit an application to ‘aggregate’ up to two storage lots or car spaces with a residential / business rated strata unit under the same ownership within the same apartment. Aggregated lots do not affect the owner’s ability to separately sell each car spot or storage facility. There are specific conditions listed on the form that must all be met for aggregation and once approved, one rates notice will be issued with one set of rates and charges, resulting in a reduction of the rates and charges payable.
Note that a fee applies as per Council's current Schedule of Fees and Charges. Additional urgency fee applies for requests for turnaround within 72 hours. 
Access form in below link:
Aggregation of Multiple Lots form
Missing your Rates Notice?  Request a copy of current/historical rates notices Check the delivery details you last requested for your Rates Notice has not changed - via post, email or BPay View.
Copies of rates notices for the current financial year can be requested free of charge from our Customer Service Centre. Copies for prior financial year's notices can also be ordered, fee applies as per Council's current Schedule of Fees and Charges.
Call Customer Service on 02 9330 6400
Request statement of rates account Itemised statements of rates accounts can be ordered from our Customer Service Centre.
Note that a fee applies per property per financial year (per Council's current Schedule of Fees and Charges). Additional urgency fee applies for requests requiring turnaround within 72 hours. 
Call Customer Service on 02 9330 6400
Request rates balance confirmation lettter A formal Council letter confirming the balance of the rates account for your property is up to date can be ordered from our Customer Service Centre.
Note that a fee applies as per Council's current Schedule of Fees and Charges. Additional urgency fee applies for requests requiring turnaround within 72 hours. 
Call Customer Service on 02 9330 6400
Updates to your name on your Rates and Charges Notice

Council records reflect the name that is listed on the Certificate of Title for your land.

If your change of name is due to sale, purchase, marriage or change of name certificate you will need to officially change your name on your land title first. Contact NSW Land Registry Services on telephone 02 8776 3575 or visit their website at https://www.nswlrs.com.au for further information.

If you wish to change the name due to death, Council will update the title of the deceased individual to “Estate of the Late” after receiving a copy of the Death Certificate or advice from Centrelink during the Pension rebate confirmation process.

Name details are only updated after we receive advice from the NSW Land Registry Services.

 
Apply for a Section 603 Certificate Submit a form to request a Section 603 Certificate which states any outstanding rates, charges and debts payable to Council in relation to a property.
Note that a fee applies as per Council's current Schedule of Fees and Charges. Additional urgency fee applies for requests requiring turnaround within 24 hours. 
Access form in below link:
Section 603 Certificate application

 


 

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