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Pay my invoice

Payment plans are encouraged if you are having financial difficulty paying your invoice. Visit Payment Plans and Hardship Assistance to apply.
 

Payment methods

You will need - Invoice Number and Debtor ID (located on your invoice).

  • How to pay with Visa / Mastercard / AMEX (fee applies)

    To reduce the risk of fraud, note the following security restrictions (card will error).

    Payment is not accepted from the following sources:

    • Virtual Private Network (VPN) connection. 

    • Overseas issued cards. 

    • Overseas computer / overseas IP address.

    Surcharges apply - Visa/Mastercard 0.45%, American Express 1.4%. 

    Pay Council Invoice online  or call 1300 323 269.

  • How to pay from your online/phone banking with BPAY

    If the BPAY option is not listed on your invoice, please contact Council and ask for the Accounts Receivable team. 

  • How to pay with EFTPOS, cash or bank/company cheque at a Council Customer Service Centre

    Visit our Customer Service Centre.

    Note for cheque payments:

    • Only bank and company cheques accepted for Council invoice payments. (Personal cheques not accepted)

    • Write your payment reference number and name on the back of the cheque. 

 

Want to receive your Council invoices by email or need to update your delivery details?

Keeping your details up to date helps ensure you receive important Council correspondence without interruption.

Simply send us an email at mail@georgesriver.nsw.gov.au with the information below:

  • Debtor ID.
  • Name of Account.
  • Current Postal address (required to be for all accounts).
  • New Email address (if you would like to receive invoices by email or update your email address).

Important:

  • Changes to a postal address cannot be accepted over the phone. 
  • If you choose to receive invoices by email, you must still keep your postal address up to date in case an email cannot be delivered.


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