17/08/2026
Georges River Council is encouraging residents to review the Principal Certifier and Council Responsibilities Policy 2024. It explains the roles and duties of certifiers, Council, builders, and property owners in development. It helps people know who handles what during a building project.
As Private Certifiers are overwhelmingly being used for building works, the community needs to know who handles what. It’s also important to understand how to raise concerns when issues arise.
A Principal Certifier is a qualified expert from Council or a private company. They are appointed by the property owner before construction begins.
Responsibilities include:
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Issuing development certificates.
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Conducting mandatory inspections.
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Ensuring compliance with approved plans and the National Construction Code.
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Managing complaints.
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Uploading certification documents to the NSW Planning Portal.
When a Private Certifier is appointed, Council isn't involved in day-to-day site supervision. However, Council retains enforcement powers and will act in specific circumstances, including:
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When there is an immediate threat to life, safety, property or the environment.
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When a Written Direction Notice has not been complied with.
Subsequently, Council also has the authority to:
Georges River Council Mayor Elise Borg said, “Development can be disruptive and confusing. This policy helps our community know who to contact and what Council can do.
"It also shows how we protect safety, heritage, and the environment."
Residents often come to Council to raise concerns about noise, safety, environmental impacts, and non-compliance. These concerns should be directed to the Principal Certifier in the first instance. Their contact details should be shown at the front of the development site. If no signage is visible, Council’s Customer Service team can assist.
The NSW Building Commission regulates the conduct of all registered certifiers. They must follow the Code of Conduct and act in the public interest. The Commission can investigate complaints, resolve disputes, and suspend certifiers when necessary.
Complying Development Certificates will have expanded powers to vary development controls. This is under the NSW Planning System Reforms Bill 2025. It means more developments may bypass the traditional Development Application process through Council.
Council is committed to helping residents understand the development process and their rights.
More information can be found on Council's Certification Campaign webpage.