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Rates and Payments

How will my rates change with my new land valuation? 

The Valuer General of NSW has released new property values that are to be applied to rates from 1 July 2020 to 30 June 2023. The changes to land valuations affect the amount individual ratepayers contribute, but this does not affect the total amount of rates collected by Council.

On average rates do increase each year, but after a revaluation every three years, the amount each ratepayer pays from the previous year can actually reduce. Unfortunately, rates reductions for some owners are countered by increases for other property owners.

The total land value of the Georges River Council Local Government Area (LGA) dropped by 14% ($5 billion) from the prior 2016 valuation and the average residential land value dropped by 17%. A number of tables are below that highlight the average land values and rate changes by suburb. 

In terms of the impact of land value changes across the LGA, they can be different. For example, if your land value:

  • Decreased less than the average decrease, you may have experienced an increase in your rates.
  • Increased compared with the average decrease, you will experience a larger increase in your rates.
  • Decreased more than the average decrease, you will experience a decrease in your rates.

Current legislation prohibits the minimum rate (predominantly paid by units) increasing by more than the permitted rate increase (rate peg) each year without the approval of Council and the State Government regulator, the Independent Pricing and Regulatory Tribunal (IPART).

In 2020/21 the rate peg was 2.6% and there was no approval to increase the minimum rate above this percentage. Some households on the rate in the dollar (predominantly single dwellings) received increases due to the land value changes, whilst others received decreases. Table 3 below highlights the increases for minimums and rates in the dollar from 2019/20 to 2020/21.

As per the current legislation and the rate structure adopted by the Council, decreases/increases in land value are not going to correspond to the same decrease/increase in rates.

2020 rate increase distribution map

My rates are going up. Will my rates ever go down?

Unlike other organisations, a council’s rate income is capped and can only be increased by the Local Government Cost Index (LGCI). The LGCI measures price changes over the previous year for the goods and labour an average council will use. The LGCI does not take into account population growth or increase in the number of units within an LGA. Increases above the LGCI require approval from Council and the State Government regulator; IPART.

Prior to the events of COVID-19, Council’s deteriorating financial outlook was evident over the 10 year period of the Long Term Financial Plan. These issues were present prior to the amalgamation and are predominately due to the increase in population, service demand and rates income being capped.

Council’s rates will require increases above the rate peg in future years unless Council and the community resolve to reduce the service offerings of Council.
 

What hardship assistance can Council provide? 

Council is committed to assisting customers who are experiencing adverse financial hardship, and offer payment arrangements such as interest free extensions and interest free payment plans to ease the burden.
Council has expanded the options available to pensioners under its Debt Management and Hardship Policy in recognition of the impact the COVID-19 pandemic has had on the community.
Changes to the policy for pensioners include the option to pay Council rates in monthly instalments at no additional cost. Pensioners can also apply to defer rate payments until the sale of their properties, without being charged additional interest.

Visit Council's Hardship assistance page for more information and to apply.

 

Table 1: Average Residential Land Value Changes

 

AVERAGE LAND VALUES
 
Former Kogarah
Former Hurstville
2016
$701,423
$606,571
2019 (New)
$581,097
$502,569
% DECREASE
-17%
-17%
 

Table 2: Average Residential Land Value and Rate Changes by Suburb

SUBURB
AVERAGE LAND
VALUATION CHANGE
AVERAGE RATE
CHANGE IN $
AVERAGE RATE
​CHANGE IN %
2020/21
AVERAGE RATE ($)
Allawah
-22%
18
2%
1,014
Beverley Park
-22%
-32
-3%
1,238
Beverly Hills
-22%
-35
-3%
1,145
Blakehurst
-17%
47
3%
1,563
Carlton
-21%
12
1%
1,125
Carss Park
-15%
61
5%
1,416
Connells Point
-21%
-26
-2%
1,458
Hurstville
-17%
9
1%
1,014
Hurstville Grove
-20%
-9
-1%
1,266
Kingsgrove
-24%
-70
-5%
1,259
Kogarah
7%
79
8%
1,082
Kogarah Bay
-17%
46
3%
1,506
Kyle Bay
-14%
107
6%
1,775
Lugarno
-17%
35
3%
1,239
Mortdale
-19%
-3
0%
930
Narwee
-23%
-42
-4%
999
Oatley
-7%
224
16%
1,642
Peakhurst
-21%
-15
-1%
1,023
Peakhurst Heights
-24%
-71
-6%
1,144
Penshurst
-17%
14
2%
903
Ramsgate
18%
30
3%
988
Riverwood
-15%
38
4%
943
Sans Souci
-17%
37
2%
1,608
South Hurstville
-22%
-5
0%
1,082
LGA AVERAGE
-17%
24
2%
1,139

 

Table 3: Increases for minimum rates and rates in the dollar (2019/20 to 2020/21)

 

RESIDENTIAL
MINIMUM
RESIDENTIAL
RATE IN THE DOLLAR
 
Former Kogarah
Former Hurstville
Former Kogarah
Former Hurstville
2019/20
$942.24
$570.88
0.0012747
0.0015895
2020/21 (New)
$966.73
$585.72
0.0015759
0.0019774
% INCREASE
2.60%
2.60%
23.63%
24.40%

 

I want to...

  • Pay my rates

    You can pay your rates by phone, direct debit, BPAY, at the Post Office or at one of Georges River Council Customer Service Centres. Please see your rates notice for details about these types of payments or visit Council's Pay my rates page.

    The quickest and easiest way to pay your rates is with BPAY or via a credit/debit card using the internet or phone. The phone number for this service is Ph: 1300 323 269.  You will need your Biller code (34405), your customer reference number (which can be found on your rates notice) and a Visa, MasterCard or American Express card.

    Please note the following for credit card payments:

    • American Express – 1.4% surcharge

    • Visa and Mastercard – Nil surcharge

    • Diners Club – Not longer accepted

  • Set up direct debit for my rates payments

    Ratepayers can arrange to have their bank account debited on a quarterly or annual basis by completing a Rates Direct Debit Form

    This form can be used for new arrangements or for amendments to existing arrangements.  This application can take approximately 10 working days to process so please keep this in mind if a due date is approaching. Please refer to the form for submission dates.

    If you wish to cancel an existing arrangement, please advise Council in writing. 

  • Change my postal address for rates notices

    It is your responsibility to advise Council of your new address and contact details. To update your details complete the online Change of Postal Address form on our website.

    Please note: A change of address will not be accepted by Council over the telephone.

  • Receive my rates notices by email

    Ratepayers may register here to receive their notices via email instead of by post. The notice and any other information will be attached in Adobe PDF format.

    If you have registered to receive your rates notice by email it is important that you still update your postal address details as some other important correspondence from Council may still be sent in the mail.

     

  • Receive my rates notices via BPAY View

    To receive your rates notices via BPAY View instead of via post, please apply through your financial institution.

  • Update my name on my Rates and Charges Notice

    Council records reflect the name that is listed on the Certificate of Title for your land.

    If your change of name is due to sale, purchase, marriage or change of name certificate you will need to officially change your name on your land title first. Contact NSW Land Registry Services on telephone 02 8776 3575 or visit their website at https://www.nswlrs.com.au for further information.

    If you wish to change the name due to death, Council will update the title of the deceased individual to “Estate of the Late” after receiving a copy of the Death Certificate or advice from Centrelink during the Pension rebate confirmation process.

    Name details are only updated after we receive advice from the NSW Land Registry Services.

  • Pay other invoices

    To make payment for an invoice you have received from Council, visit Council's Pay other invoices page.



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