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Processing of Planning Certificates 10. 7 (2) & 10.7 (5) are delayed

Public Notices 10/08/2023

Update (Monday 11 September, 9.00am)

The issue has now been resolved, Planning Certificates should no longer be delayed.
 

Update (Wednesday 16 August, 11.40am)

We are continuing to experience problems with our online planning certificates. Our team is processing them manually and it could take up to 5 business days to process and receive your Planning Certificates.
 
We are trying to fix this issue as quickly as possible. At this stage, we are unsure of when they will come back on line and be automated (received immediately).

Please keep checking back to this page for updates. We apologise for any inconvenience caused.
 

Original Notice (Thursday 10 August, 12.20pm)

Due to unscheduled maintenance, the following services will be delayed and are no longer automated.

  • Planning Certificates 10. 7 (2) & 10.7 (5) only.

Section 603 Certificates have not been affected.

We are trying to fix this issue as quickly as possible. We apologise for any inconvenience and thank you for your patience.