We aim to ensure that customers feel satisfied with their experiences with Council. For information about our customer service offer, read our Customer Commitments Fact Sheet.

Phone: (02) 9330 6400

Email: mail@georgesriver.nsw.gov.au

Mailing address: PO Box 205, Hurstville BC NSW 1481 Australia
ABN: 57 789 014 855

Report an Issue

If you wish to report an issue regarding Council services, please Submit an Online Service Request.

If you wish to report an injury, please Submit an Injury Report form.

Waste Services

Please call the Waste Hotline on 1800 079 390 to report:

Missed, lost, stolen or damaged bins
Delayed collection services
Spilt material from a collection service.

The Waste Hotline operates from 8.30am - 5.00pm, Monday to Friday.

Our Customer Service Centres

Customer Service Centres	Address	Opening Times
Georges River Civic Centre	Corner MacMahon and Dora Streets, Hurstville NSW 2220 Australia	Monday to Friday: 8.30am - 5.00pm
Clive James Library and Service Centre	Kogarah Town Square, Belgrave Street, Kogarah NSW 2217 Australia	Monday to Friday: 9.00am - 5.00pm

Libraries

You can access our services, programs and collections at our five libraries or online at our Libraries webpage. You can also contact the libraries by phone on (02) 9330 6111.

Library	Address	Opening Times
Clive James Library, Kogarah	Kogarah Town Square, Belgrave Street, Kogarah	Monday to Friday: 9.00am - 8.00pm Saturday: 10.00am - 5.00pm Sunday: 10.00am - 5.00pm
Penshurst Library	630 Forest Road, Penshurst	Monday to Friday: 10.00am - 6.00pm Saturday: 10.00am - 5.00pm Sunday: Closed
Hurstville Library	Corner Queens Road and Dora Street, Hurstville	Monday to Friday: 9.00am - 8.00pm Saturday: 10.00am - 5.00pm Sunday: 10.00am - 5.00pm
Oatley Library	26 Letitia Street, Oatley	Monday to Friday: 11.00am - 6.00pm Saturday: 10.00am - 1.00pm Sunday: Closed
South Hurstville Library	Corner of Short and Allen Streets, South Hurstville	Monday to Friday: 11.00am - 6.00pm Saturday: 10.00am - 1.00pm Sunday: Closed

Feedback

You can provide us feedback, a compliment, a suggestion or a complaint by completing the Customer Contact Us form below.

If your complaint concerns suspected corrupt conduct please complete the Suspected Corrupt Conduct form.

CUSTOMER CONTACT US FORM

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