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A-Z Guide
Got a question about Netstrata Jubilee Stadium? Maybe you're wondering where the alcohol free areas are located or the dress code for the corporate areas? Check out the A-Z Guide below.
 

Accessibility

We want everyone who attends Netstrata Jubilee Stadium to have an enjoyable experience. Accessible parking, seating and toilets are available.

Parking: There is a limited number of accessible parking spots located on Park Street. Patrons are required to display their parking permit in their window at all times.

For St George Illawarra Dragons matches, please call the Club on 02 9587 1966.

For Sydney FC matches, please call the Club on 02 8314 5100.

For Cronulla Sutherland Sharks matches, please call the Club on 1300 SHARKS (742 757).

Seating: There are some areas of the Stadium which aren’t accessible, however there are designated seats located along the western, southern and eastern Concourses. To book a ticket, please call Ticketek's Accessible Seating booking line on 1300 665 915 or view the Ticketek Accessible Seating guide.

Relocation on the day may not be possible so please be careful when requesting seating and ask the Ticketek staff for seating which will suit your needs.

Toilets: Accessible toilets are located in the Northern Terrace, under The Deck (Western concourse) and inside Gate B (Western Grandstand) at the rear of the Grandstand.
 

Alcohol Free area

The alcohol free area is located on the “Family Hill” (Southern end of Eastern Hill) for St George Illawarra Dragons and Sydney FC matches and in Bays X and W for Cronulla Sutherland Sharks matches. For miscellaneous events, these areas may change and will be signposted.
 

Animals

All animals including dogs and other pets, with the exception of guide dogs and other assistance animals, are not allowed in the venue.
 

ATM

Unfortunately Netstrata Jubilee Stadium does not have an ATM on site however EFTPOS is available at all food and beverage outlets, as well as merchandise and ticketing outlets. The closet ATM is located at St. George Leagues Club, across the road.
 

Baby change facilities

There are baby change facilities available in all accessible toilets as well as the Family Toilets which are located inside Gate B.
 

Bag checks


Netstrata Jubilee Stadium reserves the right to inspect and search bags brought in to the Venue. Bags will be checked prior to entry into the Venue.

Betting facilities

Netstrata Jubilee Stadium does not have any TAB or betting facilities on-site. Please proceed to St. George Leagues Club.
 

Bicycles

No designated bicycle parking located at Netstrata Jubilee Stadium.
 

Cameras

Recording devices with detachable lenses greater than 200mm as well as tripods are not permitted into the Venue. Selfie sticks and large binoculars are also not permitted.
 

Catering

Netstrata Jubilee Stadium has a large variety of food and beverage outlets available throughout the venue, with EFTPOS available at all outlets. For most events at the Stadium, the catering outlets open to the public when gates are open.

All food and beverage outlets located inside the venue are now CASHLESS. Food and beverage cards may be purchased from F&B1 (western stand) or Scoreboard outlet (north eastern stand) and are valid for three years.

The venue practices the Responsible Service of Alcohol. All bars close 20 minutes prior to the scheduled full time for both Rugby League and A-League events.

You are welcome to bring your own packed food in small quantities. Plastic bottles must be sealed.

Please note that all alcohol, glass bottles, breakable containers, cans and unsealed beverages are not permitted into Netstrata Jubilee Stadium. Please refer to the Conditions of Entry for more information.
 

Cloak room

Unfortunately the venue does not provide cloaking facilities. Large and bulky items cannot be left inside the venue gates while you attend events. 
 

Commercial food

No commercial food is permitted into Netstrata Jubilee Stadium.

Commercial food is considered food from recognisable food outlets with a registered trademark or foods otherwise known as ‘fast food’. Some examples (but not limited to) are: Subway, McDonald's, KFC, Red Rooster, sushi, fish and chips, pizza etc.

Home made foods, packaged snack foods (potato chips, chocolate, lolllies etc.) and baby food are permitted in to the Venue .
 

Dress code

Patrons must be appropriately clothed for a public place. Patrons are required to wear shoes and be fully clothed. Patrons with bare feet will not be permitted entry.
 
Corporate hospitality areas will be subject to dress codes with a higher minimum standard than required in general admission areas. As a guide, clean smart casual attire is to be worn at all times. Strictly no thongs or singlets will be accepted. Team jerseys are permitted.

Persons wearing or displaying inappropriate or unauthorised commercial, political, religious or offensive images, logos etc.. may be denied entry or asked to remove such items.
 

First aid

First aid is available at all major events at the Venue. Should you require the assistance of first aid, please let one of our Security or Customer Service staff know. Alternatively, the first aid room is located behind the player’s tunnel on the ground floor, on the western side of the Venue.
 

Flags and banners

Poles (including metal flag poles), sticks or oversized flags/banners (1.5m x 1m with flagpoles over 1.4m), including “selfie sticks” are not permitted into the Venue unless otherwise pre-registered with the Club. Specific conditions may apply for some events regarding the entry of flagpoles, flags and banners.

We ask spectators to be mindful that large flags and banners may restrict other spectator’s viewing capabilities.

Flags and banners cannot be hung from fences and cannot obstruct signage.
 

Gates

There are four entrances to Netstrata Jubilee Stadium:
  • Gate A (Jubilee Avenue, behind western grandstand)
  • Gate B (Park Street, north west corner, western grandstand)
  • Gate C (English Street, behind northern terrace)
  • Gate D (Jubilee Avenue, below stairs, east corner)
For all events, your match day ticket will indicate which gate to enter and where your seats (if allocated) are located.
 

Lost children

If your child is lost, please alert the nearest Security or Customer Service staff. Any lost children will remain in the presence of Security or Police until their parent or guardian is located.
 

Lost property

Please check with your nearest Security or Customer Service staff. Post-event, lost property enquiries may be directed to info.jubileestadium@georgesriver.nsw.gov.au, or by phoning (02) 9587 0139 during business hours.

Maintenance

If you see a maintenance or cleanliness issue, please bring it to the attention of any Security or Customer Service staff so it can be rectified ASAP.
 

Media

Access to Netstrata Jubilee Stadium for the Media is located at the Player’s Gate/OB compound, adjacent to Gate A. The media boxes are located on Level 3 of the Western Grandstand, accessible via the lift.
 

Merchandise

Merchandise outlets are located inside Gate B (at the back of the Western Grandstand) and The Hill (East). For certain events, an external Merchandise outlet may be trading outside Gate A and in the precinct, outside Gate D.
 

Pass outs

Pass outs are available to patrons at all gates. Patrons are required to scan their valid ticket out of the venue and rescan upon re-entry to the Venue. Failure to do so will result in you not being able to re-enter the venue.

Pass-outs are available until 20 minutes prior to the scheduled full time.

 

Prams/strollers

For safety reasons, prams and strollers are not permitted into seated areas. Prams left inside gates by patrons are not monitored by staff.
 

Prohibited items

Items not permitted into Netstrata Jubilee Stadium include:
  • illegal substances/illicit drugs or alcohol of any form
  • cans, glass bottles, breakable containers, unsealed beverages of any kind
  • commercial fast foods (food from recognisable food outlets with a registered trademark or otherwise known as ‘fast food’. This could include, but is not limited to: McDonald’s, KFC, Red Rooster, Subway, fish and chips, sushi, pizza, etc.)
  • skateboards, rollerblades, bicycles
  • recording devices for commercial purposes, including any lenses over 200mm
  • flares, fireworks and explosives or missiles of any description, e.g. balls, frisbees, register rolls, streamers, confetti
  • selfie sticks, flags or banners over the following dimensions: 1.5m x 1m with flagpoles over 1.4m. All flags and banners must be pre-registered
  • weapons, knives or imitation weapons, laser pointers, aerosol air horns, musical instruments or whistles
  • coolers/eskies larger than 30cm L x 20cm W x 35cm H

 

Public transport

The nearest train station is Carlton Station, located approximately 700m away. More information on getting to Netstrata Jubilee Stadium can be found on the Getting Here page.
 

Road closures

Traffic is expected to be heavy in both directions on the Princes Highway approaching Kogarah as crowds travel to and from the stadium. If you have to drive, allow extra travel time and plan to arrive early. Local roads around the stadium will close ahead of kick off including Jubilee Avenue, Park Street and English Street. Roads will re-open once crowds have cleared the area.

For public transport service information or to plan your trip, visit www.transportnsw.info or call 131 500 for full services and timetables.

Shuttle buses

At the current time, the shuttle bus service is not operating.

Please keep an eye on the Getting Here page should this service return in the future.
 

Smoking

Netstrata Jubilee Stadium is a non-smoking venue (including e-cigarettes).

Pass outs are available to patrons at all gates. Patrons are required to scan their valid ticket out of the venue and rescan upon re-entry to the Venue. Failure to do so will result in you not being able to re-enter the venue.

Pass-outs are available until 20 minutes prior to the scheduled full time.

The Smoke-free Environment Act 2000 “4 metre law” requires patrons to move four (4) meters away from the entry point to smoke.
 

Taxi

There is no designated taxi rank at this Venue. The closest available is at St. George Leagues Club.
 

Ticketing

Admission to matches at Netstrata Jubilee Stadium has been capped to ensure safe social distancing requirements are met.

We encourage patrons to pre-purchase tickets through Ticketek by 13 28 49 or visiting the Ticketek website.

Tickets for all major events are available from Ticketek or at the Box Office on event day (subject to availability). The Box Office is located at Gate D (Jubilee Avenue).

Ticket information:

  • Family ticket: Family of 4 (admits 4) (2 adults and 2 juniors or 1 adult and 3 juniors)

  • Junior ticket: 5-16 years inclusive. Children aged 4 and under are admitted free of charge when not occupying a seat.

  • Concession: Must hold a current Secondary Student card; Full-time Tertiary card; Australian Government Concession card; TPI card; VET Affairs Gold car or Seniors card. Patrons must show ID upon request

 

Umbrellas

Umbrellas may be brought into the Venue however cannot be opened in the seating bowl. The use of umbrellas within the Venue should take into account patron comfort.

Please note umbrellas are considered a prohibited item for Asian Champions League matches.
 

Undercover seating

Netstrata Jubilee Stadium has a wide variety of seating options. The Upper Grandstand and Lower Grandstand has plenty of undercover seating and provide the most protection from the rain. The front rows of both levels may get wet dependant on wind direction. All other areas of the Stadium are not undercover, so pack a poncho!



If you’re still not sure of something, give us a call on 02 9587 0139 or send us an email to info.jubileestadium@georgesriver.nsw.gov.au and we’ll get back to you ASAP.

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