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Request for Expression of Interest - 20/003 – After-hours Contact Centre

Public Notice 28/07/2020

Georges River Council is seeking to engage a provider for Council’s after-hours contact centre for the initial contract term two years subject to satisfactory performance with an option to extend for up to a further two years (1 plus 1 years).

This EOI is a pre-qualification stage to determine the best approach/technology for delivering after-hours service and invite shortlisted submissions/proposals to selective tender.

EOI documents may be downloaded by registering via the E-Tendering Portal

Tenders may only be submitted by the means described in the EOI document and must be received by the closing time. Late tenders will not be accepted.

Closing Time & Date: 10.00am Tuesday 18 August 2020

All enquiries and requests for additional information must be forwarded through the Tenderlink Online Forum.

Gail Connolly
General Manager, Georges River Council

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