COVID-19 Updates

  
  • Events, meetings and gatherings

    All Council events, gatherings and face-to-face community engagement for groups greater than 10 people have have been cancelled.

    The NSW Government has advised on restricting attendance by the public at all Council and Planning Panel meetings. Attendance at Council meetings has been restricted to Councillors and essential staff only. Council meetings will continue to be webcast live and registered speakers can provide their proposed address to Council in writing for it to be read at the meeting.

    Non-essential meetings with external customers/clients have been cancelled.

    Social distancing has been implemented for all public and staff interactions in all areas (1.5m).

  • Customer service
    Council's Service Centres at Georges River Civic Centre is now open.

    The service centre available at Clive James Library and Service Centre in Kogarah will reopen on Monday 25 May 2020.
     
    Residents can also access Council services online at www.georgesriver.nsw.gov.au including rate payments, live chat, service request lodgements and information on waste services.
     
  • Childcare services

    Low attendance at Council’s Childcare Centres due to the COVID-19 outbreak and lack of access to the Federal Government’s $1,500 per fortnight JobKeeper for local government workers has led to the closure of some of Council’s childcare services. Council welcomes the announcement from NSW Premier Gladys Berejiklian regarding additional support for Council childcare centres. We will be reviewing the details, and it appears that we will be able to keep our remaining four childcare centres open, as a result.

    由于新冠肺炎(COVID-19)疫情,市政府托儿中心托儿出勤率的下降,地方政府员工没有得到联邦政府每两周$1500元的雇员留职补贴,导致了市政府某些托儿中心的关闭。市政府欢迎新南威尔士州州长贝瑞吉克莲(Gladys Berejiklian)宣布,关于给市政府托儿中心额外支持的决定。我们将查看详情,因此,看来我们将能够保持目前剩下的四个托儿中心的运营。

    In accordance with this advice, our childcare services at Jack High Long Day Care, Penshurst Long Day Care and Narani Carss Park Child Care Centre will remain open for normal hours of operation.

    As of Monday 27 April South Hurstville Kindergards will reopen 15 hours per week at no cost to enrolled families. The new arrangements will be temporary; however, the arrangements will remain in place for Term 2 and re-assessed for Term 3. This service will be open from 8.30am to 4.00pm on Monday, Tuesday, Thursday and Friday.

    Online education will continue to be available for all families who choose to either attend pre-school or elect to stay at home. Further, we will be creating a Resource Library so that families can borrow educational resources to assist home learning if needed.

    As a result of very low attendance at our other childcare centres, Ocean Street Kindergarten will only operate on Wednesdays, Thursdays and Fridays, and Hurstville Early Learning Centre will remain closed.

    For more information on Georges River Council's response to the COVID-19 outbreak, please visit our COVID-19 web page or call 9330 6400.

    Please contact our Children’s Services administration team for further information on 9330 6449 or csadmin@georgesriver.nsw.gov.au

    Please note children who attend our childcare centres are all required to be immunised. Find further details on Immunisation and Childcare in NSW.

  • Waste and recycling
    At this stage, Council’s waste and recycling services remain unaffected.

    Council’s weekly e-Waste drop-off service which is held on Saturday mornings at Mortdale Depot has been temporarily cancelled until further notice.
  • Libraries

    As per the advice of the federal government, all Georges River Libraries have closed until further notice. This includes Hurstville Library, Kogarah Library, Penshurst Library, Oatley Library and South Hurstville Library.
                          
    This decision has not been taken lightly as we know our libraries are a much-loved part of the community, but as the COVID-19 virus moves through our communities, Council will continue to implement measures to ensure the safety of our staff and our community. 
     
    Enquiries can be emailed to library@georgesriver.nsw.gov.au.
     
    While our libraries are closed, you can still use your library card or join online to choose from over 11,000 eBooks, eAudiobooks, eComics, eMagazines and online manuals to help keep you entertained. You could also develop a range of new skills with access to over 265,000 online tutorials.  For more information, please visit georgesriver.spydus.com and click on eLibrary.

    Returning and renewing loans
     
    All current loans, except eResources, will be automatically renewed until 30 June 2020.
     
    Our return chutes are closed. We ask customers to hold onto their items until our libraries re-open.

  • Hurstville Museum & Gallery

    As per the advice of the federal government, Hurstville Museum and Gallery has closed until further notice.

    In these unprecedented times, our thoughts are with the Georges River community as well as other institutions in the cultural sector. Cultural Services staff are working behind the scenes to continue our mission of sharing the latest in art, culture and the rich history of the Georges River area with you via our social media accounts.

    Follow us on the below platforms for DIY art and craft videos, collection highlights and sector news:

    Facebook: https://www.facebook.com/hurstvillemuseumgallery
    Instagram: https://www.instagram.com/hurstvillemuseumgallery
    Blog: https://hurstvillemuseumgallery.wordpress.com

    If you have any questions, or would like to join our mailing list, please reach out to us via email: museumgallery@georgesriver.nsw.gov.au

    We look forward to welcoming our community back to Hurstville Museum & Gallery with an exciting program of exhibitions and events when it is safe to do so.

  • Recreation facilities
    As of Friday 15 May 2020, all playgrounds and outdoor gyms in the Georges River area are now open. We request all playground and gym equipment users continue to use social distancing. 

    Under the Public Health Order groups of 10 people can train, this includes coaches, and you should talk to your sport to understand how they will approach this.

    Hurstville Aquatic Leisure Centre is closed until further notice.

    Sans Souci Aquatic Centre is closed until further notice.

    Hurstville and Beverley Park Golf Clubs remain open but have been enforced to comply with  directives from the Federal Government.

    Norm O’Neill Cricket Centre is closed until further notice.

    Hurstville Senior Citizens Centre has been closed until further notice.

     
  • How can I help?

    A united approach to navigate the COVID-19 pandemic will be critical to support impacted people and communities. Council is encouraging members of the community who wish to donate to do so at www.givit.org.au

    Givit is proudly funded by the State Government with 100% of funds raised being used to purchase essential items. Your generosity during this health crisis could make a big difference to people across Australia who are currently experiencing financial hardship.

  • Grants program
    Council recognises that the COVID-19 pandemic is having unprecedented effects in our community. In light of the cancellation or postponement of most community events and engagement activities, please be advised of the following regarding Council’s Grants Programs.
     
    If you have already received a Georges River Council grant, the timeframe for completion and acquittal of your funded project may be extended if you are unable to carry out your agreed programs and activities as a result of COVID-19. Formal notification will be sent to all grant recipients in due course, as we review the implications for each funded program. We are presently identifying options for flexibility for grants recipients, and appreciate your patience in this matter.  
     
    If you have recently applied under Round 2 of the 2019-20 Community Grants/Micro Grants program, or for a Venue Hire Grant, please note that these grants programs have been suspended temporarily.

    As it will not be possible for many groups to carry out their proposed programs, these grant applications will be under review until we are advised that normal activities can resume.
  • Community language translation
    Information for our CALD community

    Easy read resources on COVID-19

    Information on COVID 19 symptoms and testing is now available inthe following community languages:

    •       Chinese - Simplified, Chinese - Traditional, Arabic, Vietnamese
    •       Bengali, Nepali, Mongolian, Indonesian
    •       Greek, Italian, Macedonian, Spanish
    •       French, Portuguese, Russian, Thai

    SBS Multilingual Coronavirus Portal: SBS has launched the SBS Multilingual Coronavirus Portal, a dedicated online information hub for multicultural communities to easily access accurate and trusted news and information about COVID-19, in their language.
     
    The portal provides one place where the many Australians who speak a language other than English can come to for the latest news and resources across more than 60 languages, produced by SBS Radio and SBS News.

     

  • Non-essential activities and businesses

    Update - 15 May 2020

    Changes have been made to the NSW Public Health Order consistent with some previous announcements by the Premier.  From 12.01 am today the following activities are allowed:

    Food and drink premises (including pubs):
    • Cafes and restaurants can seat 10 patrons at any one time (subject to ensuring 4sqm of space per person) and continue to provide takeaway services


    Pubs and registered clubs, except to:
    • Sell food or beverages for customers to consume off the premises
    • Provide hotel or motel accommodation, as well as food or beverages to guests to consume in their rooms
     
    • Sell food or beverages for customers to consume off the premises - Provide food or beverages to guest to consume in their hotel or motel rooms

    Entertainment facilities

    Amusement centres

    Casinos, except to:
    • Provide food or beverages to guests to consume in their hotel or motel rooms

    Micro-breweries, small distilleries or cellar door premises, except to:
    • Sell food or beverages for customers to consume off the premises
    • Recreational facilities (indoor)

    Places of public worship, except to:
    • Conduct wedding or funeral services
  • Regulatory services fact sheets
  • Advice for local business

    The COVID-19 outbreak is impacting businesses globally in many ways including reduced trade, temporary business closures, staffing issues, and supply chain interruptions. This information is general in nature and has been provided by the NSW Government Small Business Commissioner to support those small businesses impacted by the COVID-19 .  We will bring you any new updates as they occur.
     

    Update - 15 May 2020

    Changes have been made to the NSW Public Health Order consistent with some previous announcements by the Premier in relation to lessening restrictions related to COVID-19.  From 12.01am on 15 May 2020, the following changes to the operation of food businesses are permitted:

    Cafes and restaurants who choose to provide dine-in service for their customers, can now have up to 10 patrons seated at any one time and may continue to provide take away and delivery.

    If a cafe or restaurant wishes to provide dine-in service for seated customers, they must adhere to the 4 square metre rule. In addition, seated patrons who are not members of the same household must exercise 1.5 metres in physical distancing. For assistance in applying the 4 square metre rule where up to 10 customers dining in your establishment, please visit the NSW Government website.

    For more information on operating food business visit:


    The Small Business NSW website contains comprehensive advice on how to manage during the crisis. Alternatively you can speak with a Specialist Advisor about your situation by contacting the Small Business NSW Business Hotline on 13 28 46 (7.00am to 9.00pm, 7 days a week).

    Rates and Payments Hardship Assistance

    Council recognises there are residents and business owners who have been adversely affected financially, both directly and indirectly, during this difficult period of COVID-19 and offer payment arrangements such as interest free extensions and interest free payment plans to ease the burden. Visit Hardship Assistance to find out how to apply.

    For businesses renting the property and seeking rates relief - you will require your landlord to apply to Council for hardship assistance.
     

    Federal Government support for busineses

    Find financial assistance, eligibility and timing for the new government support for Australian businesses on Business.gov.au.
     

    JobKeeper Payment

    Businesses can apply to the Australia Tax Office for a JobKeeper wage subsidy. A series of Fact Sheets have been prepared to help businesses understand the eligibility and claims details.
     

    NSW Economic Surplus Package

    Tips and resources to help you manage your small business during the crisis and into the recovery phase are outlined on the NSW Economic Surplus Package web page.
     

    Rent and Lease Enquiries

    Advice can be sought on your obligations under rent and lease arrangements can be made by contacting 1300 795 534 where you can speak to an expert on retail and commercial leases.
     

    Business Connect

    If you require support on topics such as managing cashflow, changing your business model and delivering services online, marketing your business during in a challenging environment, reassessing your supply chain, or even accessing financial support, the NSW Government's Business Connect offers a free, mobile business advisory service. This service also offers advice in other community languages.

    To book a session with your local advisor, visit Business Connect  or call 1300 134 359.
     

    Mental Health Support

    If you need support during this stressful time, please visit Lifeline for specific advice on managing mental health during COVID-19.
     

    Additional support services

    The following are free services available 24 hours a day, seven days a week:

    • Mental Health Line – 1800 011 511
    • Mensline - 1300 789 978
    • Kids Helpline - 1800 55 1800
    • Beyondblue - 1300 22 4636

    If you or someone you know is in immediate danger call 000.
     

  • Rates and payments, hardship assistance
    Council recognises there are residents and business owners who have been adversely affected financially, both directly and indirectly, during this difficult period of COVID-19 and offer payment arrangements such as interest free extensions and interest free payment plans to ease the burden. Visit Hardship Assistance to find out how to apply.

    For businesses renting the property and seeking rates relief - you will require your landlord to apply to Council for Hardship Assistance.
     
  • Information for seniors

    The NSW Government have produced important information about Services available to seniors during the COVID-19 pandemic.

    Council's Services for Seniors during the COVID-19 pandemic also contains excellent resources and support for older members of the Georges River community.

    SHARE is offering free on-line classes for older people including Tai-Chi, Fitting and Stronger, and Relax and Unwin. For more information and details on how to participate in these sessions, view the SHARE At Home Exercise classes for Physical and Mental Health brochure.

  • Emergency financial assistance and support
    For information on emergency financial assistance, accommodation and food relief, visit St George Services.
  • Information for people experiencing race discrimination

    Since the start of the crisis, there has been a deeply disturbing rise in racial vilification of Asian Australians. We believe this poses a serious threat to our national unity, social cohesion, resilience and recovery. It is essential that the distrust, disenfranchisement and vilification of Australians of any racial background is not tolerated under any circumstances.

    We encourage community members to stand together to reject racism by signing the #UnityOverFear petition at bit.ly/unityoverfear

    If you've experienced racism as a result of coronavirus (COVID-19), or if you have a question about discrimination and your rights, contact Anti-Discrimination NSW. Their enquiries team is ready to answer your questions or they can help you make a complaint. If they can’t help, they will try to help you find a service that can.

    如果您因新冠肺炎(COVID-19)而遭受种族歧视,或者对歧视和权利有疑问,请与新南威尔士州反歧视委员会联系。 他们的咨询团队随时准备回答您的问题,或者他们可以帮助您进行投诉,如果他们帮不了,他们会尽力帮您找到一个可以帮助您的服务。
     

  • Telehealth services
    Telehealth is a safe and convenience way to visit your doctor of a consultation using your phone or video conference in the comfort and safety of your home. 

    To learn more and to book an appointment, review this Introduction to Telehealth - How to use.
  • COVID-19 Testing

    Help protect your family and community against COVID-19. Get tested even if you have mild symptoms. These include fever, cough, sore or scratchy throat, runny nose or shortness of breath.

    It is safe to attend testing clinics. Clinics have hand gel, masks and other measures in place to protect all patients and staff from COVID-19.

    Local testing clinics:

    Hurstville Community Health Centre

    34 Woniora Rd, Hurstville
    9am – 4pm (Monday to Friday)
    9 am – 2pm Weekends
    (closed on public holidays)

    St George Hospital

    Level 1, Clinical Services Building,
    Kensington Street, Kogarah
    8am - 6pm daily

    Testing is free and a Medicare card is not required .

    Other public COVID-19 testing clinics are listed on the South Eastern Sydney Area Health Service website. Testing is also available through your GP. For more information, call the National Coronavirus Health Information Line on 1800 020 080. If you need an interpreter, call 131 450.

    We are also urging community members to install the COVIDSafe app. This helps the Department of Health support and protect our communities, and enables people who have been exposed to the coronaviris (COVID-19) to be contacted an an appropriate plan put in place.
     

 

 


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