Dial Before You Dig service delivers residents mapping in minutes


Georges River Council’s Geographic Information Systems (GIS) team maintains digital maps showing the location of Council assets such as stormwater pipes, electrical conduits and irrigation pipes.
As part of the amalgamation process maps are now consolidated for both the former Kogarah and Hurstville Councils and integrated them into the online Dial Before You Dig (DBYD) portal.

DBYD is a free national online service designed to prevent damage to and disruption of underground assets.
Any person planning to excavate can lodge a free Dial Before You Dig query to learn the location of assets within the work area.
As a result, when users log into the DBYD portal and submit an area for review, the portal automatically emails maps to the user showing the assets in their area of interest.
Georges River Council Administrator John Rayner said that the automation of the service reduces the delivery time for the customer from 1-2 days down to less than five minutes.
“Dial Before You Dig benefits both Council and residents,” he said.
“The service automation provides a quick turnaround for residents, which means they can get their work underway without delay, and Council’s underground assets continue to be protected.”
DBYD can be accessed via http://www.1100.com.au 
For more information about the Dial Before You Dig service please contact 9330 6400 or visit Council’s website at www.georgesriver.nsw.gov.au.