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Covid-19: Business Support - Vaccine and dealing with a positive link

COVID-19 vaccines - an important tool in our fight against COVID-19

The Australian Government has started the COVID-19 vaccination program, a significant milestone. The COVID-19 vaccines approved for use in Australia have passed the Therapeutic Goods Administration’s (TGA) rigorous assessment and approval processes to ensure they are effective and safe for use.

The COVID-19 vaccines are being offered in phases. People who are most vulnerable to the effects of COVID-19 or who have the highest risk of being exposed to the virus are being offered the vaccine first. Vaccines will then be progressively offered to all adults who wish to receive the vaccine. You can find out what phase you are in at The vaccine will be free for everyone, including people without a Medicare card.

COVID-19 vaccines are not mandatory. It is, however, strongly encouraged as an important way to protect you, your family and the community from the effects of COVID-19. Businesses can find more information at Safe Work Australia. Service NSW also has a Business Concierge that can help with specialised support and advisory services, as well as Business Connect specifically for small business. 

As the COVID-19 vaccination program starts, it’s important to ensure your staff and customers continue to practise COVID safe behaviours. COVID safe behaviours, together with the COVID Safe Check-in tool which helps NSW Health contact tracers contact you if there is a positive COVID-19 case, are the most effective ways of helping stop the spread of COVID-19. You should also have an up-to-date COVID Safety Plan in place.


Covid-19: Business response to a positive link

The NSW Government has created a communication tool kit to help business who may have an active COVID-19 case linked to their business.

The toolkit contains information that will help you communicate with either your staff or customers if a Covid-19 case has been linked to your business. The content provided can be changed to suit the needs of your your business, which may be of help during this busy time.

If you would like more help please contact your local Public Health Unit on 1300 066 055.

Additional information is available at guidance for businesses with linked COVID-19 cases

Don't forget to complete a COVID-19 Safety Plan, register as a COVID Safe business and get a COVID Safe Check-in QR code, visit the COVID Safe businesses page on the NSW Government website.

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