skip to main content
Hardship Assistance

Payment Arrangements

Council is committed to assisting customers who are experiencing adverse financial hardship, and offer payment arrangements such as interest free extensions and interest free payment plans to ease the burden.

During this difficult period of COVID-19, Council recognises that there are residents and business owners who have been adversely affected financially, both directly and indirectly, and encourage those affected to apply to Council for hardship assistance.
To request a payment arrangement, please contact Council before the due date by submitting a Hardship Assistance – Payment Arrangement Form.
For businesses renting the property and seeking rates relief– you will require your landlord to apply to Council for hardship assistance.
Submit completed forms via:

Post: Georges River Civic Centre
Corner MacMahon and Dora Streets
Hurstville NSW 2220
Due to the impact of COVID-19, Council's Service Centres at Georges River Civic Centre, Hurstville Library and Service Centre and Kogarah Library and Service Centre are closed until further notice. 

If you would like assistance in completing the form please contact our call centre on 9330 6400.

COVID-19 Impact - Business Advice

Please visit Council’s new page that outlines advice for business to help manage the COVID-19 crisis.

Did you find this content useful?

Your feedback allows us to measure our customers' satisfaction with our website content.

If you wish to raise a particular issue with us, we recommended you raise a Customer Service Request. This will ensure your matter is scheduled with the appropriate teams and will allow you to track the progress of the issue.

Thank you for your feedback.
Georges River Council Live Chat

Welcome to Georges River Council. How can we help?