Street lighting is a vital service provided by Ausgrid for the safety of pedestrians and drivers within our community.
Report a Streetlight Fault
Please report all problems with street lighting to Ausgrid by either calling the 24-hour contact centre on 1800 044 808 or entering details of the problem online.
You will need to provide:
The location of the faulty streetlight by providing the nearest building number, street name and the nearest cross street to where the fault is located
The streetlight pole number, which consists of two letters and five numbers (for example AB 12345) and is located at eye level on the pole
- Any other relevant information that will assist in the repair work such as number of lights out or noting nearby landmarks.
For all other street lighting matters, please contact us.
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